The game has changed when it comes to developing relationships with customers and retaining these valuable relationships. It’s no longer ok to push, push, push your company and why it’s so great! Companies need to be smarter about how they inform prospective customers about their attributes: instead of talking about yourself, think about what your customers want to read about. Are you a Tile company? Talk about how to re-grout tiles or what the latest trends are and how to achieve these looks within a budget.
If you’re going to use content to market yourself or your company, then there are these quick pointers to keep in mind.
Get Rid of Sales Focused Content
Generating quality content is not about selling; it’s about educating and providing information the consumer is looking for. Remove any mention of selling services/products, otherwise all your hard work in writing and creating engaging content with be perceived as an attempt just to sell. This could alienate your readers and push away those who would, at the end of the day, come to their own conclusions to buy from you/seek your services.
Get a Helping Hand
Many people worry that they don’t have the skills, or the time to continuously produce interesting and worthwhile content. If you have staff, or even a fabulously supportive family, engage these people to write short content or even just take some interesting photographs to share with your audience. Make sure these are relevant though!
Don’t Copy and Paste
Some sites copy and paste product descriptions or blog articles given to them from manufacturers. While this might save time and money, search engines want to see unique content and reward those sites that create unique content – not to mention that customers want to see new advice or tips that are relevant to them. If you are just spitting out content they could have received direct from the manufacturer, then you aren’t adding value as the middleman. Create a reason for customers to come to you, over someone else – you give exceptional advice!
Give the People What They Want!
They come to read your content for a reason, so it’s important to give them what they want. Make sure your content marketing plan helps to deliver relevant material to those who have already signed up/followed you, and don’t just push your products/brand onto them to try to convert readers into customers.
So remember, give your readers educational information they would want to read, and utilise your staff, colleagues or family to help with the extra load. Oh and note I didn’t mention that Signature Strategies can help you with your content strategy, management, development and implementation… well until now!



